Summary

Gainwell is the leading provider of technology with over 50 years of proven experience in services and solutions that are vital to the administration and operations of health and human services programs. We offer clients scalable and flexible solutions for their most complex challenges. These capabilities make us a trusted partner for organizations seeking reliability, innovation, and transformational outcomes. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Your role in our mission

Essential Job Functions

• Reviews current, and may develop, plan, recommend for company approval and implement new and/or modified employee relations policies, practices and procedures for the organization to ensure uniformity of application and compliance with current and pending legal regulations.
• Develops materials and communicates new programs, policies and/or changes to the organization as appropriate ensuring approval and compliance with company human resources policies and practices.
• Provides guidance, support and counsel to managers and employees on all employee relations issues. Uses company approved plans and programs to guide and train employees on employee relations issues. Coordinates and facilitates company approved employee training sessions and guidance meetings.
• Investigates employee complaints and disputes; documents, implements disciplinary action and/or recommends resolution. Works with corporate employee relations team and legal counsel as appropriate.
• Working with corporate employee relations team and corporate legal to research and develop the organization's response to lawsuits and charges of discrimination, through federal, state and local agencies such as the Equal Employment Opportunity Commission, etc.
• Participates in the development and facilitating of company approved training, programs and communication materials to enhance manager/employee coaching, communication and feedback programs to enhance employee satisfaction and to resolve misunderstandings before they escalate.
• Advises and consults with management and employees regarding the interpretation and application of human resources policies, programs and issues.
• Conducts termination interviews, identifies potential employee relations issues, recommends action and implements as appropriate.
• Reviews existing and proposed statutory requirements governing human resources practices and recommends appropriate courses of action.
• Maintains metrics needed to comply with legislative and internal requirements.
• Prepares, analyzes and distributes reports as appropriate within company guidelines and confidentially requirements.
• Provides leadership and work guidance to less experienced personnel.

What we're looking for

• Nine or more years of human resources or employee relations experience
• Experience working with human resources principles, practices and procedures
• Experience working with human resources laws and regulations

What you should expect in this role

• Remote work

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