Job description

JOB SUMMARY:

Oversees all shift operations in the absence of the Executive Director. Monitors, troubleshoots and responds to issues within all departments throughout the Assisted Living community. Develops and maintains positive working relationships with all staff, Residents, family members, business associates and the general public.

DUTIES AND RESPONSIBILITIES:

• Begin every shift with a full site inspection both inside and outside looking for safety, regulatory, cleanliness and neatness violations as well as inappropriate placement of furniture and decorations.
• Management of the entire facility’s operations, including physical space, staff, resident relations, community relations, marketing, food service, maintenance, housekeeping, activities and wellness (in absence of, and coordination with, the Executive Director).
• Maintaining regular and effective communication with the Executive Director regarding all activities and incidents occurring during any shift covered by the Assistant Administrator.
• Oversee the management of entire building and grounds in a manner consistent with management policies, safety considerations and regulatory requirements through oversight and follow up of the preventative maintenance systems and programs and frequent inspections.
• Maintain and update knowledge of governmental statutes and regulation affecting operations of the facility in order to meet continued licensure, registration, and certification of the facility.
• Assist Executive Director with interviewing, hiring and training of personnel as requested.
• Assist Executive Director, and guide Department Directors, with corrective action/disciplinary counseling of staff as necessary.
• Assist Executive Director in monitoring quality and maintenance of staffing levels, employee files, and adherence to Federal, State, and local labor regulations. Delegate responsibility and authority to other facility staff
• With the Executive Director’s guidance, develop and maintain an overall understanding of community and departmental budgets.
• Assist in maintaining staff morale and loyalty at a high level, by helping to coordinate, and participating in, employee events, keeping staff well informed and interpreting personnel policies appropriately.
• Create and maintain an “open-door” atmosphere for staff by allowing the time to be available for meetings, conferences and concerns.
• Assist in creating and maintaining an environment for staff personnel to grow professionally.
• Be mindful of departmental and community expenditures in relation to budgetary constraints.
• Maintain an active relationship with the Residents through individual and group interaction. Meet regularly with the Residents by accompanying Executive Director (as requested) at monthly Resident Council meetings, and, in close coordination with the Executive Director, respond appropriately and timely to the issues and concerns that are raised.
• Create and maintain an atmosphere of caring, stability, and peace where the personal dignity of Residents is supported and the Residents are encouraged to live as closely as possible/practical to how they had been accustomed.
• Fully responsible for proper emergency and evacuation procedures and responses to Residents, their families and employees, ensuring community readiness for all cases of emergency.
• Work closely with Executive Director in support of any community marketing initiatives.
• Active participation with Executive Director in the regulatory processes of both the legislative and governmental agencies.
• Represent the facility and the Company in a positive manner maintaining an image of social propriety and professional excellence.
• Assist Executive Director in establishing and maintaining liaison relationships and communications with area hospitals, social service agencies, mental health agencies, etc.
• Maintains the covenants of all management agreements, leases and contracts that have been signed by the Executive Board.
• Attend in-services, trainings, both internal and external, as deemed necessary or beneficial.
• May cover other shifts as requested and as dictated by the needs of the Residents and the community.
• All other duties as assigned by the Executive Director, and/or the Senior Vice President of Operations and/or Corporate or Regional Director(s).

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• New York, NY 10023: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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