Job description
Summary/Objective
The Warranty Administrator performs a wide range of administrative and office support duties associated with vehicle warranties.
Essential Functions
- Accurately coding warranty claims and entering into the dealerships automated system
- Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
- Reviewing warranty claims and correcting any errors
- Administering warranty parts identification and disposal
- Maintaining good working relationships with the Service and parts Departments
- Booking/coding warranty & internal repair orders
- Keeping abreast of all factory recalls and announcements
- Reconciling all warranty receivables and working with the accounting department to obtain payments
- Handle rejected claims according to dealership and/or manufacturer specifications and follow up on outstanding claims.
- Maintaining all service and customer records as required by the warrantor.
- Other duties as assigned.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekend availability
Shift:
- 8 hour shift
Ability to commute/relocate:
- Matteson, IL: Reliably commute or planning to relocate before starting work (Required)
Experience:
- MOPAR WARRANTY ADMINISTRATION: 1 year (Required)
- Dealership: 1 year (Required)
Work Location: In person
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