About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

• Maintain and provision application access and parameter maintenance within the service level agreement and in accordance with the Bank policies and guidelines
• Facilitate periodic review on user ID and access rights granted and obtain the confirmation from the respective authorisers as per the schedule
• Ensure timely removal of obsolete/redundant IDs and access rights upon cessation, transfer of department and change of job function
• Ensure all the privileged IDs are secured, properly controlled and managed as per the standards and guidelines
• Provide support for business activities, Disaster Recovery exercise and Business Resumption Planning activities on non-working days
• Participate in user acceptance testing for new/enhanced system projects including the development of test plan and test script
• Ensure users’ enquiries are responded in a timely manner and keep all the documents/records of user requests properly
• Submit work report on monthly basis and any other ad-hoc reports according to the template given
• Identify improvement opportunities, develop and implement the improvement in order to provide better support for business operations
• Review and update documents such as standard operating procedures, user guides, etc.

Job Requirements

• Bachelor’s Degree in Computer Science, Information Systems or Information Security
• Minimum 2 years of recent relevant work experience in user account management, and involvement in user acceptance testing for new project / system enhancement
• Possess good understanding on IT security guidelines and policies, particularly on access control
• High level of integrity, able to work independently and multi-task
• Good teamwork, interpersonal and communication skills

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.