Job description
Monday - Friday
Primary Objective:
- Responsible to handle the following (listed) portfolios and ensure all the related claims are fairly & promptly settled in accordance with the Company's guidelines / Claims Manual, BNM & PIAM guidelines.
- Liability/Bond/WCA Claims
Key Responsibilities:
- Ensure prompt processing of claims including appointment of adjusters.
- Arrange bordereaux meeting with panel of adjusters on monthly basis.
- Report to Unit Head/ Head, BA/FA on performance of panel Adjusters on quarterly basis.
- Verify, assess and approve promptly all claims within authority and for claims exceeding authority to process, recommend and submit to Unit Head/ Head, BA/FA for approval.
- To refer immediately any complaints received from Customers, Branches, BNM, PIAM, OFS and Intermediaries to Unit Head/ Head, BA/FA so that these are promptly and effectively monitored and resolved within the time frame.
- To ensure all claims suspected having fraud elements or in violation of policy conditions are brought to attention of Head, BA/FA & in his/ her absence to HOD/ CEO.
- Ensure all necessary advices to Treaty Reinsurers/ XOL are adhered to as laid down under the Reinsurance agreement.
- To ensure all recoveries are actively pursued.
- To monitor and review all files including aging cases effectively and within the time frame.
- To monitor and review files on yearly basis.
- Any other duties as may be assigned by the Company from time to time.
Bachelor Degree - .
- • Professional Qualification in Insurance e.g ACII / AMII
At least 2 years claims experiences in indicated classes of insurance.
- Possess good communication skills in both written and spoken English
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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