Job description
Job Description
Qualifications
Additional Information
Leadership Competencies
- Provide operation and secretarial support to the Operations Manager by performing all secretarial duties, i.e. handling phone calls, typing, etc. on a timely basis and in accordance with the requirements of the Operation Manager.
- Handle day to day operation and coordination.
- Liaise with clients, affiliates, filling, opening of job files, arranging of inspectors, sending reports, closing of job files, invoicing, etc.
- Coordinate and arrange meeting within the department/branch.
- Monitor job performance of inspector, assistant inspector, coordinator, & technical clerk.
- Monitor the KPI set by clients and to ensure meeting of the KPI.
- Ensure proper overseas & local travel arrangements for the all staff within the department/branch and arranging transportation and hotel accommodation in accordance to their travelling schedules.
- Handle incoming and outgoing mail/correspondence of the department.
- Handle all incoming mail, parcels and distributing them to the appropriate personnel within the department.
- Undertaking some of the Operation Managers duties during his absence.
- Meeting with client if necessary with regards to operational matter.
- To take necessary corrective action for any non-conformance.
- Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS requirements.
- Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
- Perform any other responsibilities as assigned by your reporting manager and/or Senior Management
Qualifications
- Degree in HR, Management or Engineering or related field with 1 year. operational/management/coordinating experience in business activities.
- College diploma in Management or Engineering or related field with 3 years operational/management/coordinating experience in business activities.
- Or 7 years operational/management/coordinating experience in business activities.
Additional Information
- Team player
- Able to coordinate day to day activities.
- Able to liaise with client and affiliates.
- Able to work independently and to coordinate several activities simultaneously
- Able to interact with all levels of management, suppliers and clients
- Good communication, negotiation and interpersonal skills
- Acts quickly and decisively able to make tough calls
- Works well under pressure, challenges status quo.
- Fluent English and local language
Leadership Competencies
- Fosters Innovation
- Thinks Strategically
- Translates Strategy into Actions
- Develop Self and Others
- Collaborates Effectively
- Embraces Change
- Delivers Superior Results
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