Customer Service

Full Time
Johor Bahru
Posted
Job description
Reporting to Customer Service Manager and/ or appointed immediate superior
2. Attend to customers complaints and find solutions to all complaints.
3. To ensure that all daily transportations and shipments are scheduled to customers’ needs.
4. To coordinate with all related parties inclusive of customers ensuring shipments in order.
5. To ensure that opening and closing of jobs are done according to requirements.
6. To control all petty cash for upfront payments and must be invoice to customers.
7. To control of Levy and Toll for sub contractor’s truck.
8. To help/assisting in arrangement of daily trucks to meet customers’ needs.
9. To ensure that all documents are ready for trucks clearance at customs stations.
10.To check/monitor that permits and forms are prepared accordingly to requirements.
11.To ensure the timely of documents to meet import/export and to allow truck waiting.
12.Create a good working environment among staff.
13.Must works independently and always a team player.
14.Must able to undertake other scope like ISO, Safety and others.
15.Above duties & responsibilities instruct by superior may be revised from time to time
Cel Logistics Sdn. Bhd. was incorporated in 1996 by Mr. CK Lee (The founder). Over the years, the company has successfully developed remarkable portfolio of total logistic solutions in Malaysia and Singapore.
Cel Logistics Sdn Bhd provides various services in trucking, sea freight, air freight, logistics management and warehousing service in Malaysia & Singapore.

Since then, Cel Logistics Sdn. Bhd. has its business diversified in other ventures such as heavy lifting and oil & gas projects. The company is supported by a group of directors, shareholders and professional staffs with diverse background and expertise in total logistic solutions.

Cel Group consists of six companies, namely:
Cel Logistics Sdn. Bhd. (355699-M)
Cel Logistics Pte. Ltd. (199605667-G)
Cel Forwarding Sdn. Bhd. (542568-M)
Cel Express Sdn. Bhd. (635345-A)
Cel Alliance Sdn. Bhd. (1016338-H)
Cel Network Sdn. Bhd. (1096250-V)
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

dudleyanddudleyllc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dudleyanddudleyllc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dudleyanddudleyllc.com is the ideal place to find your next job.

Intrested in this job?