Customer Service - Call Centre

Full Time
Malaysia
Posted
Job description
Responsibility :
Handling incoming calls and esquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation
Follow up and resolve customers complains and ensure IT is close to satisfaction

Requirements :
Minimum qualification: SPM with 2 years working experience in Call Centre.
Must be able to communicate and write well in English
Ability to speak Mandarin will be an added advantages but not necessary
Good interpersonal and communication skills
Basic computer literacy (MS Office)
Willing to on rotation shift

Additional Benefits :
Training Provided
Allowance Provided
5 Working Days
ASIA RECRUIT MANAGEMENT offers support services to various clienteles ranging from small to large multinational organisations representing various industries such as oil & gas, technology, banking & finance, healthcare, manufacturing, construction, logistics/transportation, call centre and many more with specialisation in the areas of Engineering, Information Technology (IT), Sales & Marketing, Customer Service, Finance & Accounting, HR & Administration, Top Management & Corporate Strategy.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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