Job description

About Us:

At Webhelp, the human touch is everywhere. We are a fun-loving community who thrive on making a difference on behalf of the world’s most exciting brands. Our business is all about creating lasting impressions for our clients and their customers.

Each Webhelper brings a different energy, a different passion, a different impulse and a unique set of skills and talents. This strand of our DNA sets us apart.

Trust, respect, integrity – that’s what Webhelp is all about. There is no “we“ in Webhelp without each one of us!

Your Benefits:

· EPF, Socso & EIS

· Medical & Annual Leave

· KPI Incentive

· Medical insurance

· Competitive salary package

· Training provided

· Fast career advancement opportunity

· Cross culture & fun working environment

You will play an important role in:

· Handling phone calls, live chats & emails for our customers

· Responsible for handling customer inquiries to the customer support centre including contacts requiring product features & functionality information, technical knowledge and interpersonal skills to assist diagnose and resolve issued and questions.

· Handle accurate documentation of interactions, maintain data accuracy in the relevant contact management system, and understand a variety of media sources that interface with the service centre.

· Ensuring excellent service is delivered to customers

We do have a few job requirements that we will love to be upfront with you,

· Minimum SPM and above

· Fresh graduates are encouraged to apply

· Languages required: English (speak, read & write)

· Working Hours: 24/7 Rotational shift

· Must be willing to work during Public Holiday and weekend

Job Types: Full-time, Permanent, Fresh graduate

Salary: RM2,500.00 - RM3,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift
• Weekend jobs

dudleyanddudleyllc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dudleyanddudleyllc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dudleyanddudleyllc.com is the ideal place to find your next job.