Job description
Pay: $17
Hours: Monday - Friday 8:00 am - 5:00 pm
Position Details:
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
- Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
- Refer unresolved customer grievances to designated departments for further investigation.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Position Requirements:
- 2+ years of CSR experience in a healthcare setting
- Provider billing, insurance background
- HS Diploma
#INDNC
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Experience:
- Customer Service Representative: 2 years (Required)
- Healthcare: 2 years (Required)
- Billing: 1 year (Required)
Work Location: Remote
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