Customer Service Representative-Pet Hospital of La Mesa

Full Time
La Mesa, CA 91942
Posted
Job description
Description:


The Pet Hospital of La Mesa is a long-standing general practice for small animals with deep ties to the community. Our goal is compassionate and quality pet care for every pet we see. We strive to make each pet and client feel like a part of our family. We are a 4-Doctor practice who prides itself on the services offered to our patients and clients. Our hospital is very established in the La Mesa area with multi-generational clients and patients. There is nothing more rewarding than seeing a pet grow from a youngster to a senior and knowing you had a hand in that pet’s care. Isn’t that why we are in this profession?


Our team is a fun, diverse group acting more like family than coworkers. Pets are our passion and we show it, loud and proud! Are you wanting a team environment that is fast-paced, fun, and keeps you on your toes? You've found the place!


We are looking for a Client Service Representative to join our veterinary care team and provide excellent client service/care, ear scratches, tummy rubs, and contribute to our team environment. Our next team member must be a bright, responsible, self-motivated individual who is in it for the animals and their owners. He or she must be comfortable with speaking to owners in person and over the phone, providing invoices and taking payments, and coordinating tasks among the team. Proficiency in customer service/care, phones, and teamwork is crucial. Some medical knowledge is helpful.

Check us out: https://pethospitaloflamesa.com/

Requirements:


The right candidate will have:

  • At least 2 years customer service experience
  • At least 1 year veterinary or other medical office experience
  • 1-2 years POS and cashiering experience
  • Upbeat, energetic and outgoing personality
  • Desire to learn
  • Ability to diffuse difficult clients
  • Grace under pressure

What we offer:

  • Medical/dental/vision benefits
  • Pet Care discounts
  • Uniform and CE allowance
  • 401K with match
  • Paid holidays
  • Stable work schedule
  • Paid vacation
  • Opportunities for Growth
  • $17-19 per hour

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