Job description

TITLE: Document Support Specialist
TYPE : Contact to Hire (4 month conversion)
LOCATION: Langhorne, PA
ONSITE/REMOTE/HYBRID : Onsite
START DATE : May/June 2023

We are looking for a Document Support Specialist, that will be accountable for file preparations and correspondence with third parties to make certain a loan is funded adequately. This role examines all documents to make certain of accuracy and assists in timely fund transfers.

MAIN RESPONSIBILITIES

• Review all title needs and recordable documents for insurability and authenticity.
• Follow up and check for corrections on delayed fundings, escalations, daily deposits, funding issues, stale checks, file balances, and funding exceptions.
• Develop Files for Funding.
• Send out payments, follow up on tax payments, scan documents, and take care of remittance corrections.
• Create and/or disperse wires for payment and printing checks.
• Partner with attorneys/partners/vendors to assist in the progress of funding loans in a timely manner.
• Disclose any errors, shortages, issues or funding discrepancies immediately.
• Check exception reports to correspond to customers regarding issues or delays.
• Assist on final funding process: booking or posting wires and deposits, overnight checks, wire confirmations and preparing FFD paperwork.
• Positive Pay and RDC Deposits.
• Ensure compliance with check and wire policies.
• Give support with stale checks and file balances.
• Assist with post-closing, recording, and policy as well.
• Oversee communications with borrowers and clients for trailing/corrections documents if needed.

QUALIFICATIONS

• High School Diploma or equivalent.
• At least 3+ years of mortgage/title or financial company experience is preferred.
• Must be highly detail oriented.
• Must be able to perform well under pressure and meet goals, while providing exceptional internal and external customer service with a positive attitude.
• Must be able to work individually and complete tasks with the guidelines of instructions given, standard accepted practices, and prescribed routines.
• Must have a working knowledge of basic computer programs such as Microsoft Word, Windows, Excel, Microsoft Outlook, and the Internet.

EOE STATEMENT
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Job Types: Full-time, Contract

Pay: From $18.00 per hour

Schedule:

• Monday to Friday

Work Location: In person

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