Job description
Responsibilities
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Endpoint Management Engineer located in Guadalajara. Reporting to the IT Senior Manager, the Endpoint Management Engineer role involves a contribution to the evolution of Windows desktop services. Will be part of the team in charge of generating automations for applications deployment, implementing Windows images configuration and performing Windows troubleshooting. What a typical day looks like:
- Analyzing requirements for new requests.
- Responding to requests and tickets for managed solutions and systems.
- Creating functional and technical specifications to guide current and future developments.
- Staying in regular contact with the project managers and colleagues (on-site and remotely).
- Working together and coordinating with stakeholders.
- Prioritizing tasks and independently working on problems.
- Scripting skills for automating administrative tasks (PowerShell, VBS, CMD or Python).
- Understanding of Microsoft Windows components (Active Directory, SQL Server, Group Policy, MDT, WDS, WSUS, SCCM, Azure, MSES or others).
- Understanding of Windows operating system and architecture (Windows 7 onwards, some knowledge of Windows Servers is a benefit).
- Strong troubleshooting ability with extensive hands-on IT support experience, both back-end, and user-facing.
- Bachelor's degree.
- Advanced English.
- Preferably experience with ITIL process concepts.
- Preferably experience with Windows Performance and associated monitoring tools (Perfmon, etc.).
- Preferably Knowledge in Citrix DaaS and/or VMWare horizon.
- Preferably knowledge of Application integration and packaging (Skill around MSI and packaging tools), WorkspaceOne or SCCM experience is a plus.
- Strong time management skills with the ability to provide regular status updates and meet firm deadlines.
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
Benefits
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