Job description

Benefits

Flexible Schedule

Free ONYX Workouts

DIVVY Membership

Uncapped bonus opportunities

About the job

We are looking for energetic, outgoing, and personable individuals to join our team, providing front desk, administrative, and sales support. This role is part-time, with hours that vary based on the studio schedule and needs. Brand Ambassadors contribute to ONYX’s success by generating sales, promoting the studio, and delivering a positive experience with professionalism and patience.

Responsibilities:

Roles and Responsibilities

• Perform routine member-facing system tasks, including new account set-up, scheduling/canceling /rebooking classes, package purchases, and other general account needs as requested.
• Tour prospective clients through the studio, explain the ONYX more workout in detail (including the science), and demo the machine.
• Regularly interact with clients and obtain, assess, and address information on client needs, expectations, and levels of satisfaction; and respond to members' requests and concerns promptly and effectively.
• Follow up on the new member prospect tasks in brand bot.
• Maintain product knowledge for all studio retail operations, including class packages, apparel, and promotions.
• Assist the owners, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed.
• Notify owners and/or members of the studio management team of any employee or client complaints or grievances, and assist to respond appropriately.
• Quickly address any maintenance or equipment issues that are visible to members.
• Respond to member emails.
• Responsible for alerting coaches about member milestones and setting brag board for the celebration

Required Skills and Experience

• 1 year of sales experience preferred
• Excellent interpersonal and communication skills
• Outstanding customer service skillsStrong organizational skills
• Careful attention to detail
• Must be willing to initiate tasks and perform duties without direction
• Ability to stand for long durations of time
• ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
• Passion for fitness, wellness, and the ONYX brand
• Ability to lift up to 30 pounds and walk through all areas of the studio

Job Type: Part-time

Pay: $16.50 - $22.98 per hour

Schedule:

• 4 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Chicago, IL 60654: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

dudleyanddudleyllc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dudleyanddudleyllc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dudleyanddudleyllc.com is the ideal place to find your next job.