Job description
- To supervise the activities of room attendants to ensure clean, attractive and well maintained guest room, hallway and service areas according to set standards in order to achieve prompt courteous service.
- To train housekeeping staff according to set departmental standards and policies and procedures and informs supervisor on performance.
- To assign staff to respective areas on daily basis.
- To monitor room attendants to ensure that all guests receive special attention and amenities.
- To maintained appropriate standards of dress, hygiene, uniform, appearance and conduct of housekeeping employees.
- Establishes effective employee relations.
- To provide input to Housekeeping Department meetings.
- To handle floor housekeeping report as instructed.
- To control and requisition supplies necessary for the daily operation.
- To participate in taking various housekeeping inventories.
- To recommend possible improvement of operations.
Hatten Hotel Melaka is a 704-room Business Class Hotel, strategically located at Bandar Hilir Melaka, close to the UNESCO Historical and Heritage sites and the busy Dataran Pahlawan shopping mall, right in the heart of the city, making it the perfect choice for the discerning traveller.
As we are expanding, we are looking for interested and passionate candidates to be part of our team.
What is Hatten Hotel
Melaka's Most Vibrant Address
What we represent to our guests
An iconic full service 5-star brand committed to delivering outstanding value, convenient location, memorable family moments and personalised experiece that goes the extra mile for families, leisure and business travellers.
Our Tagline
Memorable Moments in the Heart of Melaka
Our Philosophy
Hatten Hotel Worldwide is in the business of bringing people together to generate beautiful memories, memorable moments and enduring experiences that last a lifetime.
Brand Behaviours
We are Team Hatten And Everybody is in Guest Relations
We Go the Extra Mile Every Time
We Consistently Set Benchmarks for the Industry
At Hatten Hotels, Guests are Family
We are Fast, Meticoulous, Professional and Efficient
We Offer Outstanding Value
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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