Key Accountabilities:

• Develop and implement process to efficiently perform HR Operations transactions, working with HR Operations, HR team, line managers and vendors
• Gather input from HR team and continuously improve processes to eliminate waste and improve service to internal customers
• Collaborate with HR Advisors in Operations team in developing best practices in the areas of policies and procedures
• Lead the HR Operations team in fulfilling a range of HR administrative processes related to Oracle data entry and maintenance, benefits and administration, compensation support, Time and Attendance Management, terminations, and Expatriate Management
• Process transactions and coordinate processing of transactions by other team members of HR Operations team while ensuring compliance to Company’s Code of Business Conduct.
• Supervise HR Operations team members on transactions, policies and HR practices
• Oversee the day-to-day HR Operations activities and facilitate team workflow, ensuring that service levels are maintained through analysis of key performance indicator and service level agreements
• Develop monthly update reports on HR Operations work progress and outcome.
• Maintain excellent working relationships with HR Operations team and internal customers
• Act as Subject Matter Expert (SME) for HR Advisors in the Operations team and associated day-to-day processes.
• Provide support to HR Advisors in Operations team on application of policies and procedures to specific situations and assist in resolving transaction processing issues with HR team
• To work in partnership with Contract & Procurement Analyst in Contract Management based on procurement process.
• Maintain vendor relationships related to HR Operations function
• Compliance with HSE requirement, policies and procedures
• Responsible for preparation of data for submission to stakeholders and for audit purpose.
• To fully comply with the requirements and objectives of the Business Management System.
• Budget custodian for HR Department and majority of HR Common Cost mainly for medical and other employee benefits.
• Perform other similar and related duties as required, and contribute to strategic HR initiatives
• The above is an outline of key duties and accountabilities, rather than an exclusive or exhaustive list of responsibilities. The post holder is expected to undertake any tasks which may reasonably be expected within the scope of the position.

Essential Qualifications and Skills:

• Bachelor’s Degree in Business, Human Resources or related field required.
• Minimum of eight (8) years’ experience in Human Resources.
• Well versed with Local Labour Laws and industrial practices.
• Possess experience in usage of HR Management Systems, i.e. Oracle Cloud
• Work experience in Shared Service Centre environment is an added advantage