AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 27 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"

In-Flight IFA (HUB)

Key Responsibility

• Monitor all available systems (WMS.CMS,TMS,SSR, Red watch,Rokki Our Shop, Santan Express) for decision making

• Monitor AIMS Red watch system to check delays during the shift and update to management.

• Comply to ISO 22000 std and ensure GMP is in practice at Warehouse & logistic

• Ensuring health, safety, cleanliness and security of the workplace

• Ensure stock count are done

• Ensure Santan Express Meal uplift reports are updated by staff daily during the shift.

• Ensure pre book duty free & Merchandise are uplifted during the shift.

• Assist operations staff whenever they need help for warehouse and airside operation

• Ensure IFC clearance form are used and kept in filling

• Ensure Pre Book handover form are used and kept in filling

• Monitor,verify total meal received quantity, record receiving temperature and update all the detail into google sheet

• Ensure all deliveries of IFC carts to flights/aircraft are carried out in accordance to the Hi-Lift schedule, intact and on-time.

• Ensure to adhere with all airport safety regulations and department/company SOP and policy.

• Ensure MAB Pass & Airside Driving Permits are valid

• Safe & efficient delivery of all carts from the warehouse into flight/aircraft according to the Hi-Lift schedule .

• All the return carts must immediately return to the warehouse. Ensure the return amenities are returned to the designated area.

• Ensure the loading bay shutter/Sliding door is closed after loading & unloading activity complete. Make sure the loading bay area is clear from any leftovers from hi-lift.

• Ensure all duty free carts are collected as per the schedule and delivered into flight/aircraft. All the return duty carts must return immediately to the duty free bonded store.

• Ensure all f&b,merchandise & perishable carts are collected as per the schedule and delivered into flight/aircraft. All the return carts are must return immediately to designated inbound area

• Ensure sufficient replacement amenities collected from the warehouse and replenish at aircraft base on par level

• Ensure Hygiene kits are loaded and offloaded prior to leaving the aircraft.

• Responsible to verify Seal number registered in CMS

• Responsible correct flight detail's (Flight number,Sector & Date) registered in CMS

• Responsible for performing correct par level profile for cart setting

• Responsible for performing correct quantity for commercial meal & Pre-book meal in WMS and CMS

• Responsible for inbound/Outbound cart closing and opening quantity accuracy physical vs CMS

• Responsible for confirming all uplifted F&B and Perishable meal expiry date.

• Ensure the accuracy stock replenishment after reconciliation (sales / Top up) Responsible to check Cart & SMU serviceability

• To ensure correct mass production order number is perform in CMS

• Responsible to load last minute meal's vs SSR and WMS(PER EB Order's) and perform correct adjustment in CMS

• To ensure 5s is always in practice in workstation

• To ensure FIFO & FEFO practice Inventory

• Perform other duties & responsibilities as tasked by the Duty Executive, Team Leader and Inflight management.

• Report any incidents which occur during operations to the executive on duty immediately.

Desired Skills & Experience

• Minimum of qualification: SPM/Diploma

• Possess personal traits: friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment

• Proficient in oral and written English and Bahasa Melayu

• Excellent computer skills and proficient in Microsoft Office (Excel, Word, Power Point & Access) and google drive (Drive, sheet, Doc, Slide)

• Ability to maintain high confidentiality, tactful and discretion when dealing with people

• Possess good interpersonal and communication skills to collaborate effectively with internal and external customers

• Ability to make administrative/procedural decisions and judgments

• At least 3 years working experience in a related field will be a plus point

• High comfort level working in a diverse environment

• Able to travel as when it is required

What you get in return.

• RedQ facilities include a Lil Star Child Care, physiotherapy centre, Allstars clinic

• A state of the art gym with a personal trainers, sleeping pods, an in-house salon

• Lunch allowance to use on daily meals, cafeteria, coffee bar, salad bar and a three-storey spiral slide and much more…

**AirAsia is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.