Job description
- Safe Working Environment
- Attractive Remuneration
About Our Client
Evonik is one of the world leaders in specialty chemicals. The company is active in more than 100 countries around the world. Evonik goes far beyond chemistry to create innovative, profitable and sustainable solutions for customers. More than 33,000 employees work together for a common purpose: We want to improve life, today and tomorrow.
Job Description
- Monitoring of IT Applications / Services worldwide as well as the basic infrastructure components in Evonik Data Centers / Hub Sites.
- Initial troubleshooting, prequalification, resolution and escalation (if required) to the Subject Matter Experts (on-duty or on-call).
- Major Incident Coordination: in case of one or more critical services are affected, take over this role. (Major incident qualification, communication with internal IT and customers, IT Application / Service status check and support the resolution process).
- Central Emergency Change Coordination: organization of the e-CAB (Emergency Change Advisory Board), check the impact of Applications / Services and support the decision process.
- Involvement in Event, Incident, Change, Knowledge Management processes and IT Service Continuity (ITIL).
- Logging, work and document the work in Ticket system.
The Successful Applicant
- Technical skills
- Experience with Windows Server Administration.
- Experience with Linux Server Administration.
- Basic networking (TCP/IP, DNS, DHCP …).
- Basic knowledge about web services (Tomcat / IIS).
- Basic knowledge about application architecture is required (Applications Servers, DB, load balancer …)
- Basic knowledge MS Azure Cloud is nice to have.
- Basic scripting skills is nice to have.
- Basic database knowledge is nice to have.
- Successfully completed vocational training in IT or similar training
- Understanding of different abstraction levels in presenting the services in monitoring as well as of technical process chains of services
- Must demonstrate an accurate and dependable way of working and a high degree of self-initiative
- Excellent communication and team skills as well as flexibility
- Process-oriented a/o process-focused way of thinking
- Good knowledge of English, written and spoken
- Good IT knowhow (IT service management processes, use of supporting tools)
- Willingness to work on different "normal" business hours, including work in shift (USA Time Zone) as well as weekends on-call
What's on Offer
- Safe Environment
- Attractive remuneration
- Diversity is encouraged
Job summary
dudleyanddudleyllc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dudleyanddudleyllc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dudleyanddudleyllc.com is the ideal place to find your next job.