Job description

Responsibilities:

• This position is responsible for the scheduling of work orders. The CSR works closely with the entire non-JLL technical support team and JLL technical staff to ensure that all work done at the site by work orders is safely and properly input, scheduled, and closed out to meet all contracted performance requirements.
• Be proficient in and perform work as needed to include, but not limited to: CMMS Maximo data entry and management; preventative maintenance scheduling; corrective maintenance and general maintenance planning and coordination; using maintenance libraries; visit job sites for work order clarification; confer with work order requestors as required; review and prioritize work orders.
• Identify safety hazards as part of the scheduling process and assist in the incorporation of remediation of such hazards to ensure that the building’s staff and occupants work in a safe environment. Implement, administer, and manage safety training program for staff
• Assist the Facilities Manager, Chiefs Engineers and Planners to ensure that compliance of all regulatory laws and guidelines are met in accordance to their SOP’s as they relate to the work being scheduled. Responsible for alerting management of any safety concerns.
• Manage and update schedule daily with break-ins. Schedule for unplanned work. Co-ordinate central craft/cross module work.
• Assist the Facilities Manager as needed in the development of a Capital plans which would include scheduling for infra-structure upgrades, equipment replacements and building modifications to ensure the building’s future capabilities are maintained.
• Responsible for ensuring that projects performed at the building are properly scheduled, executed and closed out in accordance with standard industry practices.
• Responsible for ensuring Data Integrity of all work order information.
• Assist the Facilities Manager in providing daily, weekly, monthly, annual, and special projects reporting as required.
• Ensure quality requirements for maintenance service(s) are met for equipment with a Level 1 classification whether provided by Jones Lang LaSalle or its subcontractors. Comply with all Client procedures and practices and obtain written approval to contract out work on Level 1 equipment from Client prior to starting work.

Required:

• A HS diploma or GED equivalent. Associates Degree preferred
• Minimum of five years of relevant work experience
• Ability to lift 50 lbs
• Excellent verbal and written communication skills
• Excellent computer skills, including a working knowledge of Word, Excel, Maximo, and MS Project
• Proven record of excellent internal and external customer service
• Ability to work in a fast-paced, demanding environment and master new skill sets quickly

Preferred:

• Knowledge of cGXP procedures
• Comprehensive knowledge of Maximo and CIM Visual Planner
• Knowledge of building systems and equipment reliability
• Ability to read and interpret documents and drawings, and use maintenance libraries
• Knowledge of Planning & Scheduling methodologies and Reliability Centered Maintenance programs
• Knowledge of FMEA (Failure Mode and Effects Analysis) and Root Cause Analysis methodology and investigations

Job Type: Full-time

Pay: $22.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years
• 4 years
• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Thousand Oaks, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What are your pay expectations?
• What CMMS/work order systems do you have experience with?
• Have you scheduled work orders for Technicians?

Experience:

• Maintenance: 1 year (Preferred)

Work Location: In person

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