Manager, Quality

Full Time
Laredo, TX 78045
Posted
Job description

Solutions driven success.


RXO brings together massive capacity, cutting-edge technology and industry-leading expertise to keep shippers and carriers ahead of the marketplace. At RXO, we’re looking for innovative and collaborative employees who are committed to solving our customers’ challenges. We know we can do big things when we work together – so join us on our mission to disrupt the industry.


As the Quality Manager, you will oversee quality and maintenance for the site, ensuring that processes needed for the Quality Management System (QMS) are established, implemented and maintained. You’ll report on the performance of the QMS, recommend improvements, promote awareness of customer requirements throughout the organization, resolve matters pertaining to quality and maintain superior levels of product/service conformity. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.


Pay, benefits and more.

  • Full health insurance on day one (medical, dental and vision)
  • Life and disability insurance
  • 401(k) option with company match
  • Education assistance
  • Company paid holidays
  • Paid-time-off (PTO)


What you’ll do on a typical day:

  • Asist to create, implement and execute policies and procedures, meeting the requirements of quality standard of the company and their customers.
  • Collaborate with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
  • Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
  • Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions
  • Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
  • Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner
  • Schedule, review and follow-up on work instructions with supervisors by designated areas of responsibility
  • Coordinate activities for team members, ensuring effective use of productive working hours
  • Support plant operations in identifying Lean process improvement opportunities
  • Direct and prioritize the activities of the site maintenance technician
  • Establish KPI’s in all levels of organization and post them with their respective teams.
  • Help the different managers and supervisors to monitor the financial sustainability of their operation.

What you need to succeed at RXO:

At a minimum, you’ll need:

  • 4 years of experience in quality and inventory in a distribution or warehousing environment
  • Experience in an ISO environment
  • Supervisory experience
  • Experience with Microsoft Office, including intermediate to advanced Excel skills

It’d be great if you also have:

  • Bachelor's degree or equivalent related work or military experience
  • Availability to travel up to 25% of the time
  • Experience with warehouse management and inventory management software
  • Strong time management skills and ability to work well under pressure
  • Excellent verbal and written communication skills
  • Self-motivation with excellent analytical and math skills


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.


Review RXO's candidate privacy statement here.

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