We're hiring for a Night Audit/Houseman to work overnight shifts 4 nights a week (Friday - Tuesday), 11pm-7am. Your main focus will be to help every guest have a memorable stay at our hotel. Enjoy great benefits (see complete list below).

Hilton and the Woodbury Group care about your safety where you work. We comply with Hilton brand standards and have adopted a "clean stay" environment to ensure the safety of you and our guests.

Benefits (based on hours worked per week)

• Daily Pay - get paid on-demand
• Medical Insurance
• Dental
• Vision
• 401K Employer Match
• Paid Time Off starting on first day
• Free Life and Accident Insurances
• Opportunities for growth and advancement within the Woodbury Group of hotels
• Retention and Referral Bonuses (after 30 days)
• Awesome worldwide hotel discounts (up to 75% off)
• Employee Assistance Program
• Employee Wellness Program (Wellable)

Summary of Duties and Responsibilities/ Essential Functions-

Night Audit: Responsible for greeting and serving all guests in a courteous and professional manner; ensure guests are satisfied with guest room/suite and general hotel cleanliness, and their stay; respond to guests’ needs and requests; ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins/check-outs, room reservations, requests, changes, and cancellations; secure payment; verify and adjust billing; Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest; accept and record wake-up call requests and deliver to appropriate department; process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change; maintain the cleanliness and neatness of the front desk area; ensure that all hotel standards and procedures are applied; other duties may vary upon supervisor’s request. This is an overnight shift that requires an individual that can think on their feet and solve problems as they often work with limited direct supervision.

Houseman:

• Perform daily cleaning of all public areas and back of house and ensures there is adequate stock of supplies.
• Reports any maintenance issues located in guestrooms or public areas immediately to maintenance to ensure guest satisfaction.
• Maintains a clean and clutter-free work environment through the ongoing cleaning and organizing of the housekeeping closets, the housekeeping and laundry facility, break room, and houseman cart.
• Continually monitors the pool and fitness facility ensuring the prompt removal of used towels and providing an appropriate stock of clean, dry towels.
• As needed, completes special projects such as carpet cleaning, upholstery cleaning, tile and grout cleaning, etc.

Minimum Qualifications

• High school diploma or equivalent
• Exceptional customer service skills
• Excellent verbal and written communication skills
• Basic computer skills
• Availability to work a variable work schedule
• Must be to work on time
• Must present self in a professional manner regarding personal dress and grooming
• Ability to sit or stand for extended periods of time
• Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.