Job description

Job Description:
VENDOR MANAGEMENT

• Manage all product developments and coordinate with suppliers and vendors on the necessary stock-takes.
• Research relevant concepts and ideas for social media content and campaigns.
• Work together with the Social Media team in the creation and execution of all promotional activities and campaigns for IG, FB and Google My Business.
• Manage all ancillary matters relating to products including product packaging, product labelling, new product acquisition, product bundling etc.
• Keep abreast with development of health and wellness business including marketing efforts like identifying suitable social media influencers and collaborators.
• Customer relationship management including all enquiries in various platforms.
• Tactfully handle complaints and incidents.

ORDER PROCESSING + LOGISTICS & SUPPLY CHAIN

• Coordinate all order processing matters with customers, suppliers and vendors including arrangement with relevant transporters involved in the delivery of all products to customers.
• Attend to all walk-in customers.
• Ensure all orders from all platforms are correctly packed and shipped out on time.
• Ensure all products in www.ketomall.asia, Shopee and Lazada are correctly uploaded (together with the correct photos), priced, with proper descriptions.
• Customer relationship management including attending to all enquiries from potential customers.

REPORTS AND RECONCILIATIONS

• Manage all relevant documentations and filing including preparation of quotations, invoices, payment vouchers and receipts.
• Ensure all stock-counts (inventory management) are in order and updated.
• Submit required reports and reconciliation by the 3rd of every month.

Criteria:

• Diploma in Business Management or equivalent
• Fast learner, can work with minimal supervision
• Must have Own transport
• Proficient in both written and spoken English and Bahasa Malaysia.
• Self-starter, extroverted, independent and able to work with minimum supervision.

MTR Solutions is establish specialized in provide Administration, Payroll & Human Resources (HR) Services and Consulting focusing for Small Medium Enterprise (SME) Company. MTR Solutions offered a free consultation to the Client from the problem identification to the solution based on issues analysis and consulting by follow the Employment Act 1955 to prevent any losses by breach the law and procedure. Dealing with the Malaysian SMEs made us realize that the HR is the most neglected function within any small and medium sized businesses.

Most important assets of our clients are their employee. Thus, our priority is to be an educated platform on how they can manage their employee in a structured and systematic way. We will ensure that our Client get all the HR information and consistently will help them to growth their business.

Here, at MTR Solutions we promise of offering outstanding quality and service to our Clients. Thus the Clients are treated with outstanding service in all matters of business. We are a company that our Client can trust and depend upon for all their Payroll and Human Resources information which is consist private and confidential. In some cases we also customized and tailored made our service to suit our Clients needs as we truly care about Malaysian SMEs.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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