QA Supervisor - Customer Service (Call Centre/BPO)

Full Time
Subang Jaya
Posted
Job description

Job Track Description:

  • Requires broad technical expertise and industry knowledge.
  • Accountable for functional, operational, and/or program management.
  • Assists others in achieving goals.
  • Manages performance appraisals and pay reviews.
  • Manages training for 3 or more employees.
  • Manages hiring and termination actions.

General Profile

  • Supervises daily tasks of complex business, technical support, or production teams.
  • Responsible for the success of the team.
  • Works within established precedents and practices.
  • Examines information to solve ongoing problems.
  • Ability to perform work unsupervised.

Job Type: Full-time

Salary: RM4,000.00 - RM5,500.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental pay types:

  • 13th month salary

Application Question(s):

  • Notice period
  • email address

Experience:

  • QA/QC: 1 year (Required)
  • Team Lead: 1 year (Required)

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