Job description
Our Organization:
Come join a company that provides a superb opportunity to learn and advance within healthcare’s most fascinating area of growth! Arkos Health Company, our team delivers advanced, community-based health services to provide quality, patient-focused healthcare. Paired with an integrated system of care comprised of clinical and social services backed by a robust technology platform, our team strives to deliver on our mission to provide advanced, more accessible community-based health services that allow our clients to live healthier, more independent lives.
How You'll Make a Difference:
The Patient Outreach Scheduling Coordinator is the frontline of patient engagement, responsible for the prompt scheduling of patient appointments, fostering goodwill between the health plan, our organization, providers and patients.
All Employee MUST be fully COVID-19 Vaccinated
Essential Duties and Responsibilities:
- Conducts telephone calls to members, providers, and other health care professionals and organizations in support of care initiatives
- Accurately and efficiently coordinates and tracks scheduling of member referrals and visits to be conducted by HWP Nurse Practitioners
- Revises schedules as cancellations and/or additions occur and clearly and timely communicates with the appropriate personnel
- Process requests for member medical records if applicable and/ and or upon request
- Scan/Enter/Upload member medical records and documentation into appropriate electronic repository to align with member record
Qualifications/Skills:
- High School diploma or GED equivalent required
- CNA / RMA / CMA preferred
- Completion of post-secondary education preferred
- Employee should have good computer literacy and ability to multi-task
- Monday-Friday shift schedule, with standard office hours
Benefits:
- Employer-paid Medical Insurance
- Employer Paid Dental Insurance
- Employer-paid Vision Insurance
- Employer-paid Short-term disability
- Employer-paid life insurance
- Employer matching 401(k)
- 15 days annual combined sick/PTO with 9 paid holidays
Must complete our Culture Index Survey. Take the assessment at https://portal.cultureindex.com/public/survey/general/bg3VS0H2kF. This is not a pass/fail test and does not measure intelligence.
Arkos Health EEO Statement:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Arkos Health is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
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