Job description
This position is with Corporate Health Resources, Inc., (CHR), a WorkCare company. CHR is a nationwide occupational health examiner network service provider.
The Scheduling Coordinator is an on-site position working from CHR's corporate headquarters in Rockville, MD.
The work schedule is 8:30am-5:00pm EST Monday-Friday.
The Scheduling Coordinator is an on-site position working from CHR's corporate headquarters in Rockville, MD.
The work schedule is 8:30am-5:00pm EST Monday-Friday.
The Scheduling Coordinator is a non-clinical scheduling position that requires knowledge of medical terminology and medical testing to successfully coordinate exams/testing for CHR’s clients.
Strong Excel skills and fluency in medical terminology is required.
Responsibilities:
Strong Excel skills and fluency in medical terminology is required.
Responsibilities:
- Update and maintain CHESS (CHR’s Scheduling Database) cases for each exam continually at various stages of the exam process.
- Maintain and closely follow diverse Standard Operating Procedures for all clients.
- Establish and maintain good working relationship with clients and clinic providers.
- Incorporate new policies and procedures in a timely manner.
- Schedule laboratory testing, immunizations, pre-placement, periodic exams.
- Ability to retrieve and review medical records for accuracy and content.
- Update and escalate provider network changes.
- Prioritize workload and be able to go between tasks easily (multi-tasking and organizational skills a must).
- Trouble shoot. The client’s needs are always top priority.
- Incorporate additional assignments into workload with ease and flexibility.
- Foster and maintain good professional relationships with co-workers to develop a well-rounded team.
Qualifications:
- Minimum 3-year experience in the medical field. Fluency in medical terminology a must.
- Excellent communication and customer service skills, including but not limited to attention to detail with proper grammar, spelling, and punctuation in all email communications, both internal and external.
- Must be able to interact with physicians and other medical personnel to schedule occupational exams/testing.
- Must be able to successfully work with various levels of management.
- Maintain strict guidelines when scheduling exams/testing according to the client’s specific protocols.
- Must be computer literate, including knowledge of Microsoft Word and Excel, as well as proficiency in Adobe (PDF), and the ability to work in other databases, as required.
- Ability to work independently with minimal to moderate supervision and direction.
- Must be able to practice time management skills and escalate issues appropriately.
- Meet all expected due dates, and deadlines for special projects assignments.
- Ask for help appropriately to provide best possible service to the clients.
- Seek solutions to any problems or issues with management for review.
- Maintain desk and workstation in an orderly manner.
This position has a salary range of $20.00-$22.00 per hour. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, experience and qualifications. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, experience and qualifications.
Benefits for this position include paid time off and holidays; medical, dental, vision; life and disability insurance; EAP; and 401K.
Employment is contingent upon completing and passing a background check and drug test.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other classification protected by applicable laws.
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