Job description
Job Snapshot
-
Employee Type:
Full-Time -
Location:
Remote -
Job Type:
Admin - ClericalCustomer ServiceHealth Care -
Experience:
Not Specified -
Date Posted:
5/1/2023
Job Description
ACCESSNURSE, A TEAMHEALTH COMPANY, Is Hiring Immediately for a Scheduling Patient Coordinator
$15 an hour base pay + bilingual and additional shift differentials
Full time 40 hours (M-F 9:30a-6p Eastern time)
Are you looking to start a new career at home with a reputable company?- Are you able to attend remote paid training?
- Are you well-versed in patient appointment scheduling?
- Continue reading if you answered, 'YES'...
Why Choose AccessNurse?
- Join and grow with a welcoming and coaching culture with a thriving company who is making a difference in the healthcare world
- Remote work from home with company provided equipment (save on gas, etc.)
- Competitive Pay and Incentives
- Generous Paid Time Off package
- Benefits Eligibility for FT staff (medical/dental/vision/life) the first of the month following 30 days of employment
- 401(k) plan program (Discretionary matching funds available) for all employees
- Employee LiveWell program for health and well-being / Employee Assistance Program
- $500 Employee Referral Bonus with no cap
The Day In The Life of A Scheduling Patient Coordinator:
- You are the first point of contact with patients, medical providers and patient representatives who are seeking assistance over the phone. This position performs patient appointment scheduling and telephone encounter documentation.
- The Patient Coordinator builds that immediate trust, provides compassion, and empathy while navigating an EMR system.
- Diverse types of calls received range from specialties: family medicine, pediatrics, women’s health, behavioral health, dental, etc.
Pay & Other Things to Consider:
$15 Hour: Base pay is $15.00 per hour plus $1 an hour premium for bilingual Spanish-speaking coordinators.
$1 Shift Premium available Mon-Fri beginning at 3pm EST.
Job Requirements
Employment is contingent upon receipt of acceptable reference checks, background check and drug screen. TeamHealth participates in E-Verify of all references.
Job Qualifications:
- High School Diploma or GED required. Associate’s Degree preferred.
- 1-2 years of healthcare experience desired.
- 1 year of Medical Office Scheduling experience is highly desired
- 1+ years of customer service experience. This includes Call Center / Medical Office / Clinic, front desk, medical receptionist or first point of contact in a customer service environment.
- Excellent listening and comprehension skills to determine key information by patient
- Ability to type a minimum of 25 wpm and pass an assimilation listening test and computer navigation assessment.
- Ability to defuse conversations and escalate if necessary
- Professional, courteous telephone voice
- Ability to handle confidential information; HIPAA experience is a plus.
- Detail Oriented – Accurately process and record information ensuring data integrity
- Ability to follow scripted information while interacting with patients and a willingness to escalate situations as appropriate
High Speed Internet, Dedicated Telephone Line, and Work Station Required For Remote Role
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