Job description

• Responding to customer queries in a timely and accurate way, via phone
• Identifying customer needs and helping customers use specific features
• Analyzing and reporting product malfunction

Job Types: Full-time, Permanent

Salary: RM3,800.00 - RM4,000.00 per month

Schedule:

• Rotational shift

Supplemental pay types:

• 13th month salary

Application Question(s):

• Notice Period
• Email address
• Do you have any experience on guiding and handling juniors?

Education:

• STM/STPM (Required)

Experience:

• Customer Care Specialist: 3 years (Required)

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