03 August 2022

Location: BDO Penang
Job title:
Reference:
Contact: Bonnie Tham

Founded in 1964, BDO in Malaysia is one of the five largest professional services firm providing Audit & Assurance, Advisory, Tax and Business Services & Outsourcing (BSO) to businesses ranging from established multinational conglomerates to growth-oriented organisations, whether public or private.

BDO’s distinctive reputation is built upon our commitment that a culture of people is the centerpiece of our business and hence ~ Because Relationships Matter, supported by four main components: People, Development, Purpose and Recognition.

People - We create a supportive and collaborative environment build on trust.

Development - We are committed to nurture our people to grow professionally and personally. We simply believe ‘Your Career Our Journey’.

Purpose - We empower our people to make a positive difference in our organisation ~ for themselves.

Recognition - We have a strong local presence under the network of a growing global BDO organisation and a credible brand.

To be based in BDO Penang

Responsibilities

• Responding to technical support incidents from users related to software and hardware equipment
• In depth knowledge in setting up and installing new computers, networks, office equipment and software
• In depth experience in Window Server, AD, LDAP, DHCP and DNS setup
• Good understanding in Backup/Restore, Firewall and Load-Balancer
• Knowledge in installing and configuring operating systems, patches, anti-virus and other applications such as Microsoft Office
• Knowledge in performing laptop diagnostics using software tools and open-up the laptop when required
• Maintaining inventories of hardware and software
• Keeping a record of issues and faults along with solutions, for future reference
• May required to work after office hours/off-day when performing IT upgrade

Requirements

• Possess a Bachelor's Degree/Diploma in Computer Science/Information Technology or equivalent
• Min 5 years of working experience in IT support
• Must have a resourceful mindset
• Willing to learn at fast pace
• Good trouble-shooting skill
• Must have good ‘customer service’ attitude
• Team player with taking initiative mindset
• Good communication in Bahasa Malaysia & English

Kindly submit your resume with a recent photograph, along with copies of your latest academic certificates & transcripts to jobs@bdo.my Kindly indicate the position at the subject matter of your email application for our reference.