Job description

Responsibilities

• Responding to technical support incidents from users related to software and hardware equipment
• In depth knowledge in setting up and installing new computers, networks, office equipment and software
• In depth experience in Window Server, AD, LDAP, DHCP and DNS setup
• Good understanding in Backup/Restore, Firewall and Load-Balancer
• Knowledge in installing and configuring operating systems, patches, anti-virus and other applications such as Microsoft Office
• Knowledge in performing laptop diagnostics using software tools and open-up the laptop when required
• Maintaining inventories of hardware and software
• Keeping a record of issues and faults along with solutions, for future reference
• May required to work after office hours/off-day when performing IT upgrade

Requirements

• Possess a Bachelor's Degree/Diploma in Computer Science/Information Technology or equivalent
• Min 5 years of working experience in IT support
• Must have a resourceful mindset
• Willing to learn at fast pace
• Good trouble-shooting skill
• Must have good ‘customer service’ attitude
• Team player with taking initiative mindset
• Good communication in Bahasa Malaysia & English

Kindly submit your resume with a recent photograph, along with copies of your latest academic certificates & transcripts. Kindly cross check your attached files before submitting the application.
BDO in Malaysia is a member firm of BDO International, the world’s fifth largest network of professional firms providing audit & assurance, advisory and tax services to businesses ranging from established multinational conglomerates to growth-oriented organisations, whether public or private.

Founded in 1964, BDO Malaysia has more than 50 years of experience in Malaysia’s commercial landscape with a strong reputation as a top quality professional services provider. We service our clients with a well-qualified and experienced team close to 1,000 staff led by over 90 Partners and Directors through our offices in Malaysia, Brunei, Cambodia, Lao PDR, Myanmar and Vietnam.

BDO’s distinctive reputation is built upon our commitment to all our stakeholders that what matters to them, matters to us.
Bachelor's or Equivalent

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