SERVICE ADMINISTRATOR

Full Time
Puchong
Posted
Job description

EXACT AUTOMATION SDN. BHD.

JOB DESCRIPTION

1. Accountability and others special requirement.

  • Monitor service engineer’s onshore & offshore certificate, OSP,

OGSP, medical report and work permit validity.

  • Apply/summit all require documents (CCC, KPKK, E-Vetting, boat booking/travelling form and other require documents) for client review before service engineer to attend the service.
  • Arrange all service accommodation and transportation if necessary.
  • Prepare and submit the JHA, JMS, Job card and Workpack for client review.
  • Brief engineer the job scope, schedule, accommodation, travelling arrangement and any special requirement from client. Prepare and handover the require tools, hardware and documentation for engineer before attend the service
  • Review and submit the service, PM, site survey & close out report after job done.
  • Manage the 1st floor training room utilization and prepare all necessary training refreshment, documents and trainer schedule planning.
  • Any other duties as may be assigned by immediate superior / manager.

Managerial Responsibilities
To undertake full ownership and responsibility of the following:

  • To attend to any service support requests by other departments such as Sales, Proposal and Project teams.
  • To be proactive in understanding the nature of the company’s business and direction to motivate and guide service engineer to grow with the organization.
  • To communicate with HR department for suitable trainings to staff for improvement on a consistent and timely manner. This may include suggestions or observation of challenges of individual employees, or to highlight an employee’s talents or potential.
  • To ensure all service engineer have a clear understanding of company policy and to lead by example.

JOB DESCRIPTION

  • To have an open mind on knowledge transfer and succession planning to ensure the organization has a healthy mix of technical capabilities to meet any and all service deliverables.
  • To proactively bring to senior management attention of any foreseen or observed issues in the company or department.
  • To carry out assigned tasks by management or immediate superior as and when required.

Requirements

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Petroleum/Oil/Gas) / Control & Instrumentation / Electronics & Electrical / Computer Science Engineering or equivalent.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Fluent in English and Bahasa Malaysia for both written and oral skills.

Job Type: Permanent

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

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