System Support Specialist (Helpdesk)

Full Time
Kuala Lumpur
Posted
Job description
Main Responsibilities
  • Provide support to end users on enquiries to HR Software via phone call / email / remote
assistance
  • Provide Software technical assistance, troubleshoot and resolve issues
  • Perform data migration works
  • Conduct product training to end users
  • Resolve customer technical issues in a timely & professional manner
  • Involve in ad-hoc projects, pre-implementation discussions
Job Requirements
  • Candidate must possess at least a Diploma or relevant qualifications relating to IT/Computer / Accounting / Finance or equivalent.
  • At least 1-2 years of relevant experience in IT Support / Helpdesk / Onsite / Desktop support /
Accounting / Finance system is preferred.
  • Fresh graduates are encouraged to apply.
  • Strong IT and Software troubleshooting skills is an added advantage.
  • Proficient in Microsoft Office software.
  • Candidates with experience in handling Accounting / Finance Software System is an added
advantage.
  • A team player who is dynamic with a mature personality, independent and able to work under pressure.
  • Ability to multi-task and work independently in a fast-paced environment
  • Applicants must be willing to work in Q Sentral.
Info-Tech strive to understand your business goals and deliver tailor-made HR software to help drive your business further. Our specialists are dedicated to turn your challenges into opportunities.

Our Integrated HR Software has Face Recognition Mobile Attendance APP, Fingerprint Readers, Time Attendance, Payroll Software, HR Software, E-leave, E-Claim, E-Appraisal and Employee self-service portal.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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