Start Early (formerly known as the Ounce) is an energized, future-focused organization committed to providing quality early learning and care across the country.

Our desire to close the opportunity gap and build more equitable early learning experiences for our youngest learners guides everything we do. As a leader in early learning and care, we scale our deep expertise across program, policy and research through partnerships across the country.

We are recruiting individuals who want to join us in this mission and share a dedication to our core values of appreciation & respect, empowerment, diversity, excellence, learning and communication.

Become part of our rewarding, mission-driven arts! We want our employees to feel empowered, motivated, energized, and passionate about the work they do!

The Technical Support Analyst supports data entry, tracking, and reporting for Early/Head Start Subrecipients, and directly operated programs through effective use of the Early/Head Start databases and spreadsheets.

The Technical Support Analyst will empower the grantee by supporting the data entry and analysis process to create fact-based culture for decision making. The ideal candidate has strong customer service skills and a passion for data and a desire to understand the whys behind the numbers.

Reporting to the Early/Head Start Subrecipients, you will:

• Develops expertise and applies all Head Start /Early Head Start program software systems with accuracy and assures timely completion of data entry for all required program elements.
• Enter a variety of subrecipient program related data in program software systems.
• Analyze data entry and make recommendations to subrecipients
• In collaboration with the GSS (Grantee Support Services) team, report program analysis information to program staff.
• Adapt database record keeping systems as requested by GSS team.
• Develop guides for data entry and reporting with the assistance of GSS staff.
• Act as a liaison between GSS team and staff.
• Communicate record keeping systems to GSS team and staff.
• Provide technical assistance for data entry to ensure accurate Head Start reporting.
• Supervise data entry according to data entry mentorship. Provide reports and correction strategies to staff and their supervisors.
• Work with agencies to correct agency data entry information as needed in collaboration with the GSS team.
• Assist in set-up and configuration of the Head start database to meet changing requirements of Head Start, Start Early, delegates and partners.
• Perform other job-related duties as requested.

Qualifications:

• Associated Degree preferred.
• At least 3 years’ experience with database and program reporting responsibilities and demonstrated ability working in Head Start programs
• Bilingual in English/Spanish highly desirable.
• Knowledge of early childhood programs and practices.
• Must have excellent computer skills with spreadsheets, databases, and word processing programs, web conferencing software, and SharePoint.
• Must have excellent verbal and written communication skills.
• Must be detailed oriented and able to analyze information.
• Ability to handle duties in a self-directed manner.
• Ability to handle change and adapt to new requirements.
• Ability to work as a harmonious, encouraging team member.
• Ability to deliver training and technical assistance to diverse professionals within Start Early and with external delegates and partners.
• Valid Driver’s License and full-time use of reliable transportation.
• Deep commitment to and experience in advancing diversity, racial equity, and introduction into organizational routines and practice.
• Effectively establish and maintain effective relationships with funders and partners and gain their trust and respect.
• Comfort and experience in handling risk and uncertainty to move work forward.

Salary: $58,000-$62,000

Our generous benefits plan includes:

Comprehensive Health Plans, Commitment to Diversity, Equity, & Inclusion, Holistic Wellness Program, Professional Development Program, 401k Contribution, Paid Volunteer Days, 6 months paid parental leave, and much more.

Start Early is an equal opportunity employer. We celebrate diversity and are committed to our core values by creating an inclusive environment for all staff.