Tour Coordinator

Full Time
Malaysia
Posted
Job description
a) Conduct market research.
b) Identify the most suitable as well as best quality service with reasonable rates.
c) Collect information from travel agents and suppliers.
d) Produce travel content for brochures, website and reservation system.
e) Maintain reservation queues to assure approvals as attained as well as deadlines are met.
f) Review travel associated invoices, payments as well as statements for accuracy for accounts payable.
g) Plan holidays for customers (ensure to convey itinerary to respective traveler for approval).
h) Collaborating with operators or staff in charge for hotel,transport,flights, suppliers, insurance and etc.
i) Confirm reservations, distribute tickets along with confirmations to traveler.
j) Solving customer complaints.
k) Research and resolve all incorrect charges with respected to entire travel program.
Visi: Menjadi sebuah syarikat yang dapat menjana ekonomi umat Islam dan berdaya saing

Misi :
1.Menyediakan produk yang kompetitif dengan kehendak pelanggan
2.Menyediakan perkhidmatan yang terbaik kepada pelanggan
3.Berkhidmat sambil beramal

Syarikat telah didaftarkan dengan SSM pada tahun 2013, kami mempunyai lesen penuh bagi pengurusan inbound,outbound dan ticketing daripada Kementerian Pelancongan Malaysia.
Bachelor's or Equivalent

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