Job description

Job Title: Trackwise Consultant
Location: Remote
Duration: Full Time

Skills Required:

• Experience in administering and troubleshooting the TrackWise digital platform with one or more modules such as Change Management, Quality Event Management, Complaint Management, and Internal/External Audit Management. Experience in Change Management is mandatory.
• Experience in administering and troubleshooting TrackWise Digital application.
• Strong understanding of Salesforce platform, Salesforce Administration
• Knowledge of Change Management, Deviations, and CAPA.
• Understand the workflows of business processes and suggest improvements as required.
• Must have exposure to GXP compliance systems including 21 CFR part 11 compliance.
• Strong understanding and desire to manage GxP systems following computer system validation processes and procedures.
• Coordinate with cross-functional stakeholders such as the System Owner, IT Infrastructure teams, Validation, Business Process Owners, and Software vendors, etc.
• Contribute to the support and maintenance of operational documentation including SOPs, Work Instructions, manuals, and training materials for end users and system administrators.
• Own and perform Annual and Periodic reviews for the TrackWise Digital applications following the defined policies and procedures.
• Provide end-user support including troubleshooting problems at the application level (including working with vendors to resolve issues).
• Have Life sciences or pharma domain knowledge in supporting GxP applications.
• Strong design, analytical and problem-solving skills
• Excellent presentation and organizational skills.
• Excellent communication skills (both written and verbal)

Job Type: Full-time

Salary: $100,000.00 - $140,000.00 per year

Work Location: Remote

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