Job description

Responsibilities
About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo. MI Team The Monetization Integrity Operations team plays a critical role in driving initiatives to mitigate risks in Ads and ensuring advertiser quality on our platform. The team also provides efficient and high quality reviews to unlock good revenue and focus on brand safety and user/Advertister experience. 1. Act as the pivot role to bridge customer (both internal & external) and Ads Integrity team to handle their daily queries and questions 2. Collect customer voices, address their issues and concerns and support them to achieve business success via our platform 3. Execute both quantitative and qualitative analyses of data and trends to deliver insights on various of dimensions such as policy, system, process to drive for the optimization to continuously improve customer satisfaction 4. Work closely & hand in hand with other departments to respond immediately to relevant service related needs.

Qualifications
1. Fluency in English as a working language and proficiency in French to manage daily questions in this language. Candidates who are multilingual will have an advantage. 2. Computer fluency and understanding of software and advanced internet functions 3. MS Office skills 4. Customer service related working experience, strong willingness to support internal and external customers to address their issues and develop their business on our platform 5. Ability to work in fast and evolving workflows with eye for detail 6. Ability to maintain a high degree of confidentiality while meeting strict deadlines. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

dudleyanddudleyllc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dudleyanddudleyllc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dudleyanddudleyllc.com is the ideal place to find your next job.