Job description
Job Descriptions: -
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Deliver excellent customer service and handle incoming customer calls regarding company service questions and general concerns.
- Resolve customer’s enquiries effectively and efficiently to meet customer’s expectation.
- Ensure customer satisfaction and provide professional customer support.
- Handling Company CRM Systems.
- Any ad-hoc task which is required by the management.
Job Requirements: -
- Candidate must possess at least SPM/ Diploma/ Degree in any field.
- Professional communication both written and verbal.
- Required language: Bahasa Malaysia and English.
- Required skill: Microsoft Office.
- Excellent problem-solving techniques.
- Must be willing to work during weekends & public holiday.
- Able to work under pressure with minimal supervision.
- Fresh graduates are welcome to apply.
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