Associate Director of Student Success

School of Nursing - Office of Student Affairs

80703BR

Student Services Officer 3

None - Not included in the union (Yale Union Group)

Full time

Regular

Academic Administration

Student Services Officer 3 (23)

Click here to see our Wage Ranges

Student Services

37.5

Standard (M-F equal number of hours per day)

West Campus

400 C28 Admin West Campus Drive
Orange, CT 06477

Hybrid

Yale School of Nursing (YSN) is seeking an Associate Director of Student Success to join a dynamic and growing Office of Student Life. YSN, located on the beautiful and sprawling grounds of Yale West Campus, is conveniently located near major highways. The Yale West Campus has a lot to offer including free parking, woodland walking trail, café and terrace dining, farm, The Barn at West Campus for special events, a fully equipped conference center, outdoor space to relax and unwind, wellness events (mindfulness exercise, to nature walks and yoga), and Fitness Center (free for the West Campus community)! Photo Gallery Tour | Yale West Campus

Reporting to the Associate Dean of Student Life, the Associate Director would be an integral part of the team, providing direct student services to all YSN students from acceptance through graduation. The Associate Director develops and implements programs and practices that fosters holistic student learning and development through the advancement of high-impact educational and career-development programs. This position assists a diverse population of students with advising, academic planning, and achieving their professional goals while ensuring students are meeting academic program requirements. This position also develops, coordinates, and implements programs/services that help support students' academic achievement, development, and retention. In addition, the incumbent is responsible for collecting and analyzing data and providing recommendations for student success. Serves as an advocate and referral source for students; educates students on policies and procedures, plans and coordinates activities related to new student orientation and other initiatives that contribute to student success. Works closely with faculty advisors and school leadership. Oversees student accommodations and serves as liaison with Yale’s Student Accessibility Services Office. Creates and shares student success tips to retain and engage with students. Supervise Student Life staff. Essential Duties Contribute to integrated unit support for students with specific needs. Serve as a liaison to the faculty across all specialties and degree programs. Research and incorporate national trends and data-supported practices that foster student success and wellbeing, including the retention and success of historically underserved student populations; in collaboration with YSN’s Director of Institutional Research, maintain and analyze current databases, collect new data through surveys and other means as required to assess areas of need, determine programmatic effectiveness, and evaluate student outcomes. Oversees student accommodations and serves as liaison with Yale’s Student Accessibility Services Office; works collaboratively with faculty and staff across all YSN programs to ensure that accommodations processes and policies are effectively designed and implemented. Coordinate and deliver comprehensive career services for YSN students; provides career counseling, mock interviews, resume advisement, and application assistance; design and deliver workshops, networking events and other education opportunities that meet student career needs. Assess learning and development outcomes, determine program evaluation results; and modify programs accordingly. Serves as a liaison to YSN Alumni Association and the Yale Office of International Students and Scholars. Contribute to unit strategic planning, policy development, program implementation, marketing and communications activity, personnel, infrastructure, and budget matters. Assist with the coordination and execution of orientation, commencement and student organization programming. Ensures continuity of student success policies, procedures and programming between residential and online degree programs. Manages YSN Student Life Ambassadors, Peer Counselors, and Orientation Leaders.

1. Plans, coordinates and implements programs for a particular school or college in one or more of the following areas: financial aid, career services, and/or admissions. 2. Recommends short- and long-term administrative and department goals. 3. Determines student eligibility in one or more of the following areas: federal loan programs, school grants, job placement opportunities, and/or admissions. 4. Provides guidance, advice and counseling in one or more of the following areas: academic, admissions, career, and financial matters for students, faculty and prospective students. 5. Initiates, designs and implements operational systems to maintain and monitors student records and/or applicant records. 6. Reviews and approves all written material for publication or press release. 7. Organizes workshops and on and off campus recruitment events in one or more of the following areas: career services, admissions, and/or financial aid. 8. Supervises day to day operation of services; determines priorities and maintain workflow. 9. May perform other duties as assigned.

Bachelor’s Degree in a relevant field and four years of experience in a related area or an equivalent combination of education and experience.

Ability to work with a diverse population of students who have wide-ranging academic needs and interests. Excellent interpersonal and customer service skills. Ability to handle confidential information and follow FERPA guidelines.

Demonstrated problem-solving skills and independent judgment; ability to perform assigned duties with minimal supervision. Strong time management and organizational skills and attention to detail. Ability to take initiative, work independently and in a team environment, and complete tasks in a timely manner.

Demonstrated ability to be creative and innovative. Proficiency in Microsoft Office (MS Word, Excel, PowerPoint, etc.). Ability to learn new and emerging technologies. Ability to collect, analyze and report data; provides input based on findings.

Demonstrated ability to prepare/deliver professional presentations.

Ability to travel to meetings/events on and off-campus; work a flexible schedule as needed.

Degree in Nursing and experience working as an APRN or Midwife. Experience in student services, experience in employer relations and student advising. Knowledge of University advising policies and procedures. Familiarity with advising databases and automated student information systems, such as Banner. Basic knowledge of retention data management and statistics.

Occasional

Occasional

No

No

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

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