SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Summary

Responsible for management of a site to include full responsibility of profit and loss, human resource management and operational excellence at a strategic management level. Manage Operations and Laboratory Supervisors at one location and lead day-to-day activities to achieve greater Operational Excellence for our customers.

Job Functions

• Identify performance trends by site location and determine clear plan to address areas of concerns and leverage best practice performance
• Assess talent at the branch and ensure appropriate key talent plans are in place to develop team members
• Provide ongoing performance feedback and coaching to Operations Supervisors and Laboratory Supervisors
• Assure that appropriate staffing levels are maintained, that the staff is qualified, properly trained and equipped
• Overall responsibility of staff development and performance
• Overall responsibility for local contribution and P&L
• Maintain an active role in local marketing efforts
• Monitor branch field and laboratory services to assure the highest level of Operational Excellence, compliance with contractual obligations and company policies and procedures
• Conduct regular staff meetings to assure that all supervisor personnel and team members are kept completely informed regarding policies, procedures and performance goals
• Work with local sales team to ensure a collaborative working relationship with customers, develop well established contracts, and grow current market
• Work with regional sales team to review market analysis and support growth strategies
• Make recommendations to Area Manager or Regional Director regarding improvements to the Branch operations and other areas as appropriate
• Responsible for maintaining local facility
• Maintain staff morale, and comply with HR policies and procedures
• Assist with field work when necessary
• At all times, comply with SGS Code of Integrity and Professional Conduct

Education and Experience

• Bachelor’s degree in Science, Engineering, or related field with 7+ years direct transferable industry experience or equivalent combination of education and experience. (Required)
• Minimum of 5 years of direct managerial or supervisory responsibility to include budget and P&L. (Required)
• Must be able to travel domestically. (Required)
• Must be able to work unconventional hours at times. (Required)
• Demonstrate leadership skills, including a desire to supervise subordinates. (Preferred)
• API and ASTM Membership (Preferred)

Licenses and Certifications

• Valid Driver’s License (Required)
• Transportation Worker Identification Credential (TWIC) (Preferred)
• Must maintain valid Driver’s License and TWIC card once obtained through course of employment (Required)
• International Federation of Inspection Agencies (IFIA) Certification (Preferred)

Knowledge, Skills and Abilities

• Has working knowledge of basic concepts and procedures; performs a variety of tasks or assignments (Required)
• Uses existing solutions and prescribed guidelines or policies to analyze and resolve problems (Required)
• Contributes to process improvements (Required)
• Exercises discretion and independent judgement as needed (Required)
• Language Skills: English – Basic level (Required)
• Mathematical Skills: Basic level of proficiency with a good understanding of fractions and decimals (Required)
• Reasoning Skills/Abilities: Intermediate level (Required)
• Communication Skills: Must be able to effectively present information and respond to questions from individuals and/or groups both within the organization or while representing the organization (Required)
• Flexibility: Must be flexible with ability to accept changes in instructions on short notice (Required)
• Individual must be dependable and reliable whose daily presence adds to the success of the Department (Required)
• Must have a positive attitude and show eagerness to accomplish goals and achieve desired results while working independently or in a team setting (Required)
• Ability to work independently with minimal or no supervision (Required)
• Ability to work effectively under pressure, while performing numerous projects with different deadlines (Required)
• Ability to synthesize information from a variety of sources into solutions (Required)

Computer Skills

• MS Office - Basic to Intermediate user proficiency (Required)

Physical Demands of the Job

• Stand: Occasionally
• Move or traverse: Occasionally
• Sit: Frequently
• Use hands: Frequently
• Reach with hands and arms: Occasionally
• Climb or balance: Occasionally
• Stoop, kneel, crouch or crawl: Occasionally
• Talk/hear: Frequently
• Taste/Smell: None
• Lift/carry/push or pull: Occasionally 15 lbs

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.