Job description

PRINCIPAL ACCOUNTABILITIES:
Computing Services Initiatives

Plan and manage the Computing Services’ strategies and initiatives, to support MISC Group’s business strategies and initiatives.

Computing Services Development and Implementation

Plan and manage the procurement strategies, tender and contract evaluation, design development and implementation for Computing Services initiatives to ensure successful implementation as per project objectives and plans.

Computing Services Maintenance and Support

Plan and manage the implementation of Computing Services’ maintenance and support initiatives to ensure operational excellence through cost-effective and high system availability and integrity to best support the Group’s business and operational requirements.

ICT Disaster Recovery Management

Manage the ICT Disaster Recovery Plan relating to Computing Services to ensure that critical business functions can either maintain or quickly resume in the event of disaster.

Customer Service Knowledge Management

Manage the development, review of infrastructure guidelines, standards and practices to provide best approaches/ solutions, lessons learnt, etc. to support operational efficiency and effectiveness of the Computing Services deliverables/ services.

People Development

Develop, motivate and coach subordinates to develop capabilities within the Computing Services team.

EXPECTED

Support SM Computing Services in ensuring Computing Services are delivered to various Group users (users include MISC, ALAM, MHB and AET) with different budget, expectations, processes, service levels, technology, global locations/ time zones in the most timely and efficient manner within Service Level Agreement (SLA) requirements.

Integrating various technologies within MISC Group with global presence in different time zones and relevant external parties to support a highly secure and reliable MISC Group ICT infrastructure and computing services.

Manage different vendors across various global locations to ensure cost efficiencies without compromising system delivery.

STAKEHOLDER MANAGEMENT:
§ Users from all Business Units, Service Units & subsidiaries

§ PETRONAS ICT

§ Consultants, vendors and contractors.

COMPETENCIES:
I. Functional

o Infrastructure planning

o Infrastructure design

o ICT asset management

o ICT incident & problem management

o Project management

o Project monitoring & reporting

II. Leadership

o Entrepreneurship

o Strategic Agility

o Inspirational Leadership

o Building Relationship

EXPERIENCE:
§ At least 10 - 12 years of working experience in IT industry with specific experience in managing Computing Services.

§ Minimum of 3 - 5 years of specific experience in managing various ICT Computing development and implementation projects, such as servers, storage, system and database management.
Junzo Sdn Bhd was incorporated in Jun 2011. We are an innovative technology and training provider in Malaysia, we work together with our partners in multiple continent to give you the best of solution together with upskill roadmap through our wide experience and professionalism. Besides, we also focus on professional IT training and Education development training. We has offered a range of training development programmes that can be broadly categorised into IT professional certification and academic programmes.

Vision
Is to be a global leader in IT transformation in both solutions and training. To surpass customers expectation. To create a work life balance and user friend environment for their employees by focusing on Junzo values of Employee First , Trust, Transparency, Flexibility and Value Centricity.

Mission
Delivery the business with high level of integrity and honesty. To gain customer confidents by providing high level of services, support and continues improvement. Value the high-performance employee and continues to upskill the employee with the latest technologies. Practices transparency and open communication at all level to eliminate hierarchy leadership.

Objective
Value the high-performance employees and continues to invest in upskill employees with the latest technologies. Practices transparency and open communication at all level to eliminate hierarchy leadership and encourage employees to participate in innovation.
Bachelor's or Equivalent

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