Customer Care Executive

Full Time
Shah Alam
Posted
Job description
  • Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
  • Provide internal sales support which including preparing quotation, confirmation order, delivery orders, invoices and other relevant documents.
  • Assist sales order processing and follow up on the delivery status of orders and track on the collection.
  • Co-ordinate with the logistics department to ensure on-time delivery to the customer.
  • Liaise with customers to provide update order status.
  • Process sales data, sales progress reports and other sales related records and reports.
  • Willing to work in Shah Alam
KVC Industrial Supplies Sdn. Bhd. is Malaysia’s leading industrial solution provider, headquartered in Bandar Baru Bangi, Selangor. Founded in 1989, our business has grown and expanded across Malaysia. We have more than 20 sales office with more than 700 associates serving 6,000 active customers.

To ensure sustainable growth, we diversified our business to continue to exceed our customer’s expectations. In 2012, KVC formed an alliance with Sonepar (www.sonepar.com), the Number 1 Global Electric Distributor to pool industry insights and further accelerate our growth.

OUR PEOPLE ARE IMPORTANT TO US
Besides hiring new talents, we spend a lot of our time developing our existing talents. No matter who they are, everyone is given equal opportunities to grow and develop in KVC.

To succeed in our goal of “Growth Through Partnership”, we aim to create a strong performance culture by establishing a lifelong learning concept through our Learning and Development Program –

  • Next Generation Development Program
  • Manager Development Program
  • Executive Development Program
  • KVC Structured Internship Program
KVC was awarded the Silver Award for Employer of Choice (Private Sector) in the 19th Malaysia-International HR Awards 2019, hosted by the Malaysian Institute of Human Resource Management (MIHRM).
Bachelor's or Equivalent

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