Job description

Customer Service Associate (Voice)

Industry: Smart Card and Digital transformation

About us:

Digital transformation within Malaysia’s mobility ecosystem, pioneering seamless consumer experiences for millions across the nation.led the digital transformation of Malaysia’s progress towards a cashless society. What began with commuter convenience has grown to become a Fintech solution that is no longer bound to highways

Salary : RM 2,500 + Benefits: EPF, SOSCO, Medical Insurances.

NO Graveyard shift (NO LATE SHIFT MAX UP TO 8PM)

ROTATION SHIFT

1. Good communication and interpersonal Skills

2. Process good telephone etiquette

3. Ability to multi-task, prioritize and manage time effectively

4. Must be able to converse in English and Bahasa Malaysia

5. Enjoy speaking to Customers

Requirements :

1.Fresh Graduates or related fileds is an added advantage

2. 1-2 years experience would be an advantage

6. Able to work on shift work (8am to 8pm, Mondays to Fridays and Public Holidays)

Job Type: Full-time

Salary: RM2,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Rotational shift

Application Question(s):

• Able to work in rotation shift (8AM - 8PM) ?
• Rate your language (1-5) English and Bahasa Malaysia writing and speaking

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

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