Job description
Duties and Responsibilities:- Processing shipment order fulfilment in conformity with Key Performance Indicators (KPI) set such as on-time delivery (OTD), accuracy, professional handling and other internal and external requirements associated and Warehouse Management System (WMS) and established standard procedures: also aligned with customers' expectations and requirements.
- Respond appropriately to customers' inquiries, request and feedforward. Keep the customer up-to-date with the progress of work orders.
- Communicate and work together with customer, internal team and vendor for shipment execution to achieve favourable results.
- Perform shipment billing accurately and completely in timely manner.
- Maintain and retain documentary compliance with relevant standards.
- Bachelor degree preferably in logistics or relevant field.
- At least 1 year experience and knowledge in total supply chain management.
- Strong communication and interpersonal skills in building professional relationship with clients.
- Proficient writing skill in English is essential to communicate and follow up shipments.
- Ability to cope with fast-moving working environment and long working hours when required.
Bachelor's or Equivalent
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