Job description

ABOUT US
We are a company focused on education and training assistance for enterprises, with offices in KL and Penang.

RESPONSIBILITIES

• Provide assistance to customers' product inquiries, events, concerns, and issues.
• Resolve customers' concerns and answer customers' questions to the best ability.
• Maintain a positive attitude and calmly respond to customers' complaints.
• Designing content for our Facebook, Instagram, and websites if necessary.
• Organize, manage, and execute online campaigns and daily social media posting if necessary
• Maintain a proper and efficient filing system of all documents for easy and systematic retrieval
• Assist in any other ad-hoc task as required.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-marketsense-ict-sdn-bhd-job-customer-service-intern]
; Requirements: - REQUIREMENTS

• Diploma/Degree in Marketing/E-commerce, Public Relations, Marketing Communication, Creative Multimedia Design, Advertising/Media or equivalent.
• Internship location: Taman Seputeh (Kuala Lumpur) or Bayan Lepas (Penang)
• Internship Duration: minimal of 3 months up to 6 months.
• Excellent written and verbal communication in Mandarin
• Excellent interpersonal, communication and negotiation skills to liaise with customers/resellers and work with other team members
• Dynamic, energetic and a team player. Able to work with cross-functional teams
• Final year student will stand a chance to gain full time employment based on your outstanding performance during your internship.

Why have your internship training at MarketSense ICT?
We can help you gain valuable work experience by being involved in our company's main project, which also fulfills college requirements and gives you material to add to your resume. We can introduce you to many aspects of full-time employment while allowing you to explore your interests and form your personal career goals. Come and join us now!

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