Job description

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• Handling daily customer calls, enquiries, warranty claim and complaints

• Prepare service quotation and follow up quote

• Service Order creation, and liaise with S&D team for schedule arrangement for customer

• Depot order creation, follow up and deliveries

• Certificate printing and deliveries

• Stamping arrangement with Metrology

• Handling PR for service tools, part and calibration adhoc request and arrangement

• Admin duties

Job Requirements:
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• At least a Diploma, Advance Diploma or equivalent

• 2 to 3 years working experience, preferably in Customer Support

• Fresh graduates are encourage to app

Job Type: Full-time

Salary: RM3,500.00 - RM4,000.00 per month

Benefits:

• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• 13th month salary

Experience:

• Customer Care Specialist: 1 year (Preferred)

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