Job description

Executive Customer Service – TELCO The Responsibilities of the Role : Assist with all incoming enquiries via phone, emails and chat support from customers in relation to telecommunication products and services. Assist with dealer enquiries pertaining to the products and services Update the customer and dealer database. Any other tasks as assigned by management. The Requirements for the Role : Candidate must possess at least a SPM/STPM/Diploma /Degree in any discipline Good command of spoken and written English and Bahasa Malaysia. Ability to converse in Mandarin is an advantage. Ability to work independently and as a team Ability to work in a challenging environment and on rotational shifts Dynamic, highly motivated and a result-oriented team player with good interpersonal skills. Contact Centre Operating Hours : 24/7 Shift based on roster 5-day week; off days based on roster. The Package : Attractive salary * RM 2050 during training. * RM 2300 upon successful completion of training. Mandarin language allowance available. Probation period 3 months. Performance related bonus on a quarterly basis for confirmed staff. Annual Leave 15 days. Medical Leave14 days. Medical and hospitalization coverage. NO WALK-IN INTERVIEWS We will be conducting TELEPHONE/SKYPE INTERVIEWS DURING THIS PERIOD (If you do not have a skype ID, please register). Whatsapp your resume and skype ID to 012-932-6988 OR 012-217-8408 (Please send to ONLY ONE number) for an interview.
Please fill in Scicom (MSC) Bhd is a leading Malaysian technology and Business Process Outsourcing (BPO) company, bringing the power of the world's emerging technologies to companies all over the world. Our strength lies in being an end-to-end service provider, deploying recognised integrated and forward-thinking solutions to help our clients succeed in the digital age. Scicom (MSC) Bhd 25th Floor, Menara TA One Jalan P. Ramlee 50250 Kuala Lumpur Malaysia www.scicom-intl.com 03- 21621088 hr.recruitment@scicom.com.my
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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