Job description
Responsibility- Plays a key role within the team of the organisation and so you will be required to contribute significantly to the business strategy and determining budgets and sales targets.
- Within Freight Forwarding you will be responsible for the management of the Export team which will include the monitoring of their performance, planning training appropriate to their needs and the control of the sales and service programmes.
- Responsible for the management of client relationships and ensuring that your staff manage any complaints appropriately. Maintaining good customer relationships is vital to the function of the Export department and so monitoring customer feedback is essential to maintain high levels of customer service.
- Depending upon the what the product or service that the company you are employed by deals in, will determine how you will be expected to co-ordinate and review activities and service accounting and record keeping. But, as a general rule, you will be expected to be able to advise dealers and distributors on policies and operating procedures to ensure the business runs effectively and efficiently.
- Assessing marketing potential of new and existing sales opportunities and so IT is important that you are able to present new opportunities in a clear and analytical manner to senior managers within the organisation.
- Experience of managing people, including monitoring performance and setting targets-.
Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company's truly intermodal character offering Air Freight, LCL and FCL Ocean Freight services, uniquely positions Shipco as a 'one stop' provider of worldwide transportation solutions.
Furthering our global presence, Shipco Transport is a founding member of the Worldwide Alliance, an association of the world's leading neutral NVOCCs, and the AirCargo Group, a global organization of neutral Air Freight wholesalers. These strategic alliances bring together exclusive networks of like-minded companies ensuring a synergy of service at both ends of the shipping process.
Shipco Transport is looking for a team player with enterpreneuship spirit to join our rapid growing team in Asia region based in Klang, Penang,Ipoh and Johor.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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