Job description

JOB REQUIREMENTS:

• Candidate must possess at least Primary/Secondary School/SPM/"O" Level in Food & Beverage Services Management or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.

• Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels.

• Ability to work as part of a team

JOB RESPONSIBILITIES:

• Ensure the highest level of customer satisfaction in food and beverage
• Assist in creating a warm and welcoming environment for our customers

• Ensure that customers are seated and provided with menus promptly

• Ensure that all customers’ requests and queries are responded promptly and effectively and an exceptional service is delivered to customers at all times

• Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions customers may have

• Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately

• Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times

• Set up, clear and promptly service tables after use to ensure that customers can be seated in a timely manner

• Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required

• Assist in the set up and preparation, and provide service duties for functions as required

• Any other duties as directed by the Restaurant Manager or other member of the Management team

• To ensure SOP given is followed

*For any inquiries or fast response kindly WhatsApp: +6012-899 2313 (BIG Group-HR Dept)

Job Types: Full-time, Permanent

Salary: RM1,500.00 - RM1,900.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Fixed shift
• Rotational shift

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus

COVID-19 considerations:
Only fully vaccinated customers are allowed to dine-in and all customers are required to wear a mask. All premises are sanitized regularly.

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

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