Field Support Specialist

Full Time
Seattle, WA 98194
$92,700 - $139,100 a year
Posted Just posted
Job description

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Field Planning Specialist is a subject matter expert in maintenance planning embedded in the Seattle maintenance operation. As an individual contributor this role uses considerable judgement to perform aircraft maintenance planning in support of a safe working-environment to ensure the flight and maintenance operations are coordinated with the station shift leadership team.

Key Duties

  • Maintains strict standards of safety and compliance—this position has the responsibility, authority, and decision-rights to stop the operation (ground aircraft) for any safety or compliance related issue.
  • With minimal direction from leadership this position will coordinate all required resources (Technicians, Parts, Tooling, Parking and Ground time) to adjust and execute a successful maintenance plan for SEA Line Maintenance operations.
  • Works in multiple locations throughout the operational day in cooperation with the Shift Manager and Supervisors.
  • Represents SEA maintenance locations on daily conference calls.
  • Plans, schedules, and decides work priorities encompassing all areas of aircraft maintenance.
  • Minimizes aircraft downtime and maximizes schedule reliability by planning system-wide aircraft maintenance in response to changes in the operation.
  • Analyzes aircraft routing changes.
  • Plans ground time for extended maintenance actions.
  • Plans labor hour workloads and balances facility capacity and capability.
  • Coordinates maintenance activities with operational leadership.
  • Manages operational aircraft swaps and recovery plans to maintain optimal system performance.
  • Takes initiative to develop solutions to expeditiously facilitate the urgent completion of Airworthiness Directives, Service Bulletins, Fleet Campaign Directives, and Engineering Orders.
  • Leads daily conference calls-coordinating with Maintenance Control, Materials/AOG desk, Line Managers, and Inspection.
  • Supports line maintenance operations by balancing station workload, establishing task specific priorities, allocation of hangar capacity, and developing contingency plans for aircraft towing/remote operations.

Job-Specific Experience, Education & Skills

Required

  • 4 years of experience in the areas of maintenance planning, aircraft routing, operations, business analytics, or aircraft and engine maintenance.
  • Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
  • FAA Airframe and Powerplant certification.
  • FAA part 121, transport category aircraft maintenance experience in base or line setting.
  • Strong computer skills-advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint, SharePoint, Outlook).
  • Effective written and verbal communication and negotiation skills.
  • Proven ability to make sound analytical decisions in a real-time, fast-paced environment.
  • Ability to work independently and achieve results with limited oversight or guidance.
  • Able and willing to work weekends, holidays, and non-standard shifts.
  • A high school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.

Preferred

  • Maintenance planning experience.
  • Knowledge of aircraft maintenance procedures and FAA regulations.
  • Computer applications experience with TRAX, Visops, Vismaint, Aerostrat, Tableau, Microsoft SQL.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Salary Range

$92,700 - $139,100 / year

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Quarterly and annual bonus plans
  • Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.

Apply by 7:00 PM Pacific Time on 5/28/2023

Employment Type Full-Time

FLSA Status Exempt

Regular/Temporary Regular

Requisition ID 2023-10685

Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.

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