We are looking for suitable and qualified candidate for the following
position:

FRONT OFFICE ASSISTANT
PRIVATE HEALTHCARE DIVISION

Responsibilities

• Responsible for registration and admission processes for patient.

• Responsible for collection of payment for service provided

• To assist in management of insurance forms and Company GL

• To assist in answering incoming calls, handle call log and email for appointment and

• Attend to abandoned calls by calling back patient or client.

• Manage and resolve patient or client concern by providing correct information.

• Well verse on the services available at Private Clinic and Wellness Centre.

• Key in appointment in the hospital information system and e –mail the appointment

• Other specific duties as instructed by Head of Department
  

Requirements

• Sijil Pelajaran Malaysia (SPM)/ Sijil Tinggi Pendidikan Malaysia (STPM) or Diploma

• Proficient in English and Bahasa Malaysia (oral and written). Knowledge of other

• Experience in Call Centre or Customer Service is an advantage

• Good in computer skill and clerical work

• Pro-active, independent and able to work with minimal supervision

• Able to work other than office hour (Saturday or Sunday)
  

Closing Date
4th October 2022

Talent Acquisition Unit
Human Capital & Organizational Development

: career@ijn.com.my : www.ijn.com.my : 03-2617 8200

: career@IJN

Note: All unsuccessful applications shall not be retained in our database.

Only SHORTLISTED candidates will be contacted.