Job description

Responsibility:
Handle inbound calls for Domino's Pizza orders taking Malaysia and Singapore
Process customer’s order
Tactfully and professionally attend to customer queries/concerns via phone
Adhere to escalation procedures of handling customer concerns at all times
To comply with any special or additional tasks assigned from time to time by the superior and management.

Requirements:
Must be a Malaysian and more than 18 years old.
Minimum SPM.
Good Command of English and Bahasa Melayu (written/spoken)
Excellent communication skills.
Possess own transport.
Able to come for training at Wisma Domino’s Hicom Glenmarie, Shah Alam.
Working place Wisma Domino’s Hicom Glenmarie, Shah Alam
Able to work on shifts, weekends, and public holidays.
Basic computer knowledge is needed and training will be provided.
Does not have any health problem that prevents working on rotating/night shift.

Benefits:
Basic salary starts from RM1800
Career Advancement Program.
Medical Card & Personal Accident Coverage
Annual Leave
EPF and Socso.
Overtime
Upselling Incentive up to RM500 per month.
Domino's Pizza started with just one store called "DomiNick's" bought by brothers Tom and James Monaghan for $500 in 1960. James traded his half of the business to Tom in 1965, and as sole owner Tom renamed the business Domino's Pizza Inc. In 1978 the 200th Domino's store opened, and things really began to cook.

By 1983 there were 1,000 Domino's stores, and in the same year Domino's opened its first international store in Winnipeg, Canada, followed by its first store on the Australasian continent in Queensland, Australia in the same year. By 1989 Domino's had 5,000 stores in operation, making it the fastest-growing pizza company in the world, with stores in the UK, Japan, and South America.

Delivering more than 1 million pizzas a day worldwide, Domino’s Pizza is the world’s leading and fastest growing pizza delivery company committed to upholding the industry in product quality and operational excellence. Globally, Domino’s Pizza Inc. operates a total network of more than 14,800 owned and franchised stores throughout the U.S. and in over 85 markets. Domino’s internationally ranks in the top five companies in online transactions.

As at Q2 2017, Domino’s Pizza Malaysia is the largest Domino’s market in Southeast Asia and fifth largest in Asia Pacific. Established in 1997, Domino’s Malaysia is managed by master franchise holder, Dommal Food Services Sdn Bhd. To date, there are more than 240 Domino’s Pizza stores in the country.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

dudleyanddudleyllc.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, dudleyanddudleyllc.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, dudleyanddudleyllc.com is the ideal place to find your next job.